Refund policy

90-Day Total Satisfaction Guarantee We want you to feel the difference our supplements make. That’s why we offer a full 90-day window to test our subscription risk-free.

Menerals

• The Window: You have 90 days from your initial order date to request a full refund of all subscription charges to date. This covers up to your first three months of orders.

• The Hard Cutoff: Refund eligibility strictly expires at the end of Day 90. Starting on Day 91, all previous orders, as well as any subsequent orders (4th, 5th, etc.), are considered final sale and are non-refundable.

• How it Works: To claim your refund, your request must be timestamped via email by 11:59 PM EST on the 90th day following your first purchase.

Menergy

• The Window: You have 90 days from your Menergy order date to request a refund.

• What's Covered: The guarantee applies to your first Menergy order only. All later Menergy orders are final sale and non-refundable.

• How it Works: To claim your refund, your request must be timestamped via email by 11:59 PM EST on the 90th day following your Menergy order.

Returns (applies to Menerals and Menergy)

• Opened product does not need to be returned. All unopened, sealed product must be returned to be eligible for a refund, including any order that has already shipped when you request your refund. We'll email you a prepaid return label, and the refund for returned items is issued once our warehouse receives them. Unopened product that is not returned will not be refunded.

Important Note: By maintaining an active subscription past Day 90, you acknowledge and agree that all charges incurred to date, and all future recurring charges, are final and non-refundable.

help@menerals.com